Real Results. Real RTO Transformation.
How Australian Registered Training Organisations (RTOs) partnered with Holt to scale faster, stay compliant and run smarter.
Stories of Impact - What’s Possible When Admin, Compliance and Recruitment Don’t Hold You Back
At Holt, we believe outsourcing is not about cost-cutting, it’s about capability, compliance and confidence. These case studies show how RTOs in Australia took control of their operations, freed up internal capacity and scaled sustainably with Holt as their partner.
Each study includes the challenge, the solution, key metrics and take-away insights. Use them to benchmark your own ambitions, see what operational transformation looks like, and imagine what’s possible for your RTO.
Transforming Administrative Overload into Operational Flow
Client: National Vocational Institute (Australia)
Service: Administrative Support
Overview: The National Vocational Institute partnered with Holt to streamline administrative operations, reduce errors, and free trainers to focus on teaching rather than paperwork.
Challenge: Trainers spent excessive time on spreadsheets, chasing documents, and issuing certificates manually. These bottlenecks caused delays, errors, and compliance risks.
Solution: Holt built a dedicated offshore admin team trained in the client's LMS and RTO compliance standards. Processes were standardised from class creation through certificate issuance, and audit-ready workflows were implemented to ensure accuracy and efficiency.
Results
60% reduction in admin processing time within the first 3 months
100% audit compliance maintained
Trainers regained an average of 12 hours per week for teaching
Real-time visibility across enrolment and certification workflows
Insight: Streamlining admin transforms internal operations, improves compliance, and lets your core team focus on learner outcomes instead of repetitive tasks.
"Admin shouldn't slow you down – it should drive your efficiency."
Recruitment That Scaled a National RTO in Weeks
Client: EduGrowth Training Group (Australia)
Service: Recruitment Advantage
Overview: EduGrowth Training Group engaged Holt to rapidly recruit RTO-ready staff to meet fast-growing enrolment demands without compromising compliance or quality.
Challenge: Multiple open roles across compliance, student support, and LMS administration were delaying operations. Local recruitment channels were slow and costly, risking missed term start dates.
Solution: Holt's Recruitment Advantage service sourced, screened, trained, and onboarded offshore staff within 2–4 weeks. Each hire was pre-trained in LMS workflows and RTO compliance standards to integrate seamlessly.
Results
Key operational roles filled in 2–4 weeks
90-day retention rate above 98%
30% reduction in recruitment costs compared to local hires
New hires productive from day one
Insight: Speedy recruitment doesn't need to sacrifice quality. A structured offshore approach allows RTOs to scale quickly while maintaining compliance and operational excellence.
"Hire fast. Train less. Grow stronger."
Building Compliance Confidence Across Multi-Campus Operations
Client: Apex Skills Institute (Australia)
Service: Compliance Support
Overview: Apex Skills Institute partnered with Holt to unify compliance processes across multiple campuses, improve audit readiness, and reduce administrative pressure on local teams.
Challenge: Each campus used its own compliance documents and tracking methods. Audit readiness was inconsistent and often reactive, consuming valuable time and resources.
Solution: Holt implemented a centralised offshore compliance team fully trained in ASQA standards, designed standard templates, introduced a shared compliance dashboard, and conducted monthly internal audits to maintain continuous readiness.
Results
100% audit pass rate for consecutive years
Consistent documentation across all locations
Local staff freed from 40% of former compliance tasks
Insight: When compliance is standardised and systematised, risk decreases, transparency improves, and internal teams can focus on growth instead of reactive fixes.
"Compliance done right builds confidence, not stress."
See the Pattern: Efficiency + Compliance + Growth
Across each case study the formula is consistent:
Identify a critical bottleneck (admin overload / slow hiring / siloed compliance)
Deploy dedicated offshore teams trained for RTO requirements
Deliver measurable outcomes in time, cost, compliance and capacity
If you recognise any of these challenges in your own RTO, these stories are not just inspiration, they are blueprints.
Your RTO’s Transformation Starts Here
From streamlining admin to building compliant teams, Holt turns obstacles into growth opportunities. Let’s explore what’s possible for your RTO.
Book a ConsultationSmarter workflows. Stronger compliance. Bigger impact.