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Terms and Conditions

1. Introduction

Welcome to Holt International. By accessing or using our website (the "Site") and services, you agree to comply with and be bound by these Terms & Conditions ("Terms"), which govern your use of the Site and any services we provide. If you do not agree with any part of these Terms, please do not use our Site or services.
Holt International is an Australian company, and all transactions and services are subject to the laws and regulations of Australia, including those specific to Registered Training Organisations (RTOs) and Business Process Outsourcing (BPO) sectors. Our delivery teams, including those in Vietnam, operate under strict compliance frameworks aligned with Australian standards.

2. Use of Website and Services

You agree to use the Site and our services solely for lawful purposes consistent with these Terms and the laws of Australia. You must not use the Site to transmit or distribute any content that is unlawful, defamatory, harmful, or infringes third-party rights.

3. Intellectual Property

All content, branding, data, and materials on the Site are owned or licensed by Holt International. You may not reproduce, distribute, modify, or create derivative works without our express written permission

4. Personal Information and Privacy

We collect and handle personal data in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). By using our Site, you consent to our privacy practices as described in our Privacy Policy, including the collection, use, and disclosure of your information.

5. Service Provision and Delivery

Holt International provides services to Australian education and corporate clients with operational teams located in Vietnam. We hold full responsibility for compliance with Australian laws and relevant industry standards (including ASQA compliance for RTO services).

Clients acknowledge that while teams may be offshore, service delivery meets Australian quality and regulatory requirements.

6. Limitation of Liability

To the fullest extent permitted by law, Holt International excludes all liability for any loss, damage, or expense arising directly or indirectly from the use of the Site or our services, including any reliance on the accuracy or completeness of materials presented.

7. Warranties and Guarantees

Holt International strives to provide accurate, up-to-date, and compliant services, but does not warrant uninterrupted or error-free service.
We comply fully with Australian RTO regulatory standards and BPO contractual obligations but disclaim any warranties not expressly stated herein.

8. Third-Party Links and Content

Our Site may contain links to third-party websites for your convenience, but we do not endorse or guarantee the content thereof. Your use of third-party links is at your own risk.

9. Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Australia. Any disputes arising will be subject to the exclusive jurisdiction of Australian courts.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the Site or services after changes constitutes acceptance of the revised Terms.

11. Termination

We may suspend or terminate your access to the Site or services if you breach these Terms or if required by law. Upon termination, you must cease use and remove any materials derived from our Site.

12. Client Obligations (RTO/BPO Specific)

Clients agree to:

  • Provide accurate information for compliance and operational purposes.
  • Comply with Australian regulatory standards, particularly relevant to RTOs (ASQA, VET standards) and BPO rules.
  • Cooperate fully with Holt International in audits, compliance checks, and performance evaluations.

13. Offshore Operation Compliance

Offshore teams operate in full accordance with Australian laws and ethical standards. Holt International manages all offshore employee obligations, including labor law compliance in Vietnam and adherence to Australian data protection requirements.

14. Indemnity

You agree to indemnify, defend, and hold harmless Holt International and its affiliates from any claims, damages, losses, liabilities, costs, or expenses arising out of your misuse of the Site or breach of these Terms.

15. Contact

For questions or concerns about these Terms, please contact:

Email: info@holtinternational.comPhone: +61 (0)2 8000 1234Address: Melbourne, Victoria, Australia