Administrative Support That Scales With You
Reduce admin chaos, free your trainers, and keep your records audit-ready, all without adding to your payroll.
Turn Admin Chaos Into Smooth Operations
At Holt, we understand that administrative overload is one of the biggest barriers to RTO efficiency. Your trainers spend more time managing spreadsheets than students, coordinators chase documents across systems, and every small error risks non-compliance.
Our Administrative Support service changes that. We build your team of skilled offshore professionals who specialise in RTO admin, LMS workflows, and student management systems. From class creation to certificate issuance, everything runs smoothly, accurately, and on time freeing your trainers to do what they do best: teach.
Key Challenges We Solve
Your trainers are overextended, juggling admin tasks that keep them away from students.
Duplicate data and missed enrolments cost RTOs days in correction our processes eliminate the loops.
Disjointed systems lead to lost time and inconsistent student experiences.
As enrolments grow, manual admin simply can’t keep up without automation and structure.
Streamlined Admin. Seamless Operations. Audit-Ready Accuracy.
Our admin support integrates directly into your systems, using standardised, SLA-driven workflows tailored to RTO processes. You maintain oversight while our team manages daily operations with precision and transparency.
Every cross-check, update, or entry follows the same process map: no gaps, no rework, no missed compliance.
Performance Metrics:
70% faster turnaround for class setup and certificate issuance
98% data accuracy in student record updates
50% reduction in trainer time spent on admin tasks
Mini Case Study – Regional RTO, 2,000 Enrolments/Year
Challenge: Trainers manually processed certificates, causing 3-week delays in student progression.
Solution: Holt implemented structured admin workflows and dedicated offshore certification support.
Result: 95% of certificates issued within 3 business days. Student satisfaction and retention both improved.
RTO-Specific Admin Support That Works Smarter, Not Harder
Every admin professional is trained in ASQA frameworks, LMS platforms, and RTO workflows, not generic data entry.
Tasks are completed on schedule, every time, so compliance and reporting never fall behind.
100% office-based teams in Vietnam, ethically employed, and backed by Australian leadership. Reliable people, accountable results.
Unlike BPOs that handle generic admin work, Holt’s admin teams are RTO specialists, built for compliance, speed, and student satisfaction.
Delegate Your Admin. Reclaim Your Focus.
Let Holt handle the repetitive admin that slows your RTO down, so your team can focus on training, growth, and compliance.
Book a ConsultationNo more admin chaos. Just compliance made simple, every day.