Privacy Policy

This Privacy Policy explains:

• What personal information Holt International collects and how it is collected
• How that information is used, stored, and disclosed
• Your rights over your information
• Our obligations under the Privacy Act 1988 (Cth) and the APPs

By using our website or engaging Holt International’s services, you consent to the practices described in this policy.

We may collect the following types of personal information:

• Personal contact details: Name, job title, company name, phone number, email address
• Business information: Organisation details, position, service preferences
• Website usage data: IP address, browser type, referring URLs, and analytics information gathered via cookies
• Recruitment and employment information: Resumes, qualifications, background checks (where applicable)
• Compliance-related data: Where relevant to RTO standards or operational reporting

We do not collect sensitive information unless necessary for business or compliance purposes, and only with your consent or as required by law.

Holt International may collect personal information through:

• Our website (via forms, contact submissions, downloadable guides, and consultation requests)
• Direct email or phone enquiries
• Events, newsletters, or webinars
• Business engagements or partnerships
• Cookies and analytics tools that assist us in improving website performance

We will always collect your information fairly, lawfully, and with transparency in line with APP 1–5.

We collect and use personal information to:

• Deliver, market, and improve our staffing and outsourcing services
• Manage client relationships and communicate updates
• Provide relevant insights, guides, and articles
• Ensure compliance with Australian RTO and ASQA standards
• Conduct business development and recruitment processes
• Analyse and enhance website performance and user experience

Personal information will not be used for any secondary purpose unless:

• You have provided prior consent, or
• It is required or authorised by law.

Holt International’s service delivery teams are based in Vietnam but operate under Australian contractual and compliance standards.

• All personal data collected via our Australian website, systems, or partners is stored securely within servers compliant with Australian privacy regulations.
• Offshore team members may access your data only for authorised tasks and under confidentiality and security agreements.
• We ensure data transfers comply with APP 8 (Cross-border disclosure of personal information), meaning equivalent protection is maintained regardless of where processing occurs.

Holt International takes data protection seriously. We maintain physical, electronic, and managerial safeguards to protect your personal information from misuse, unauthorised access, or loss.

Data is encrypted where possible, and access is limited to staff who require it for legitimate business reasons. All offshore staff operate under Australian data-handling protocols and contractual security requirements.

Under APP 12 and APP 13, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate or incomplete information

To make such a request, contact us directly (details below). For security reasons, we may ask for identification before processing your request.

If you believe your privacy has been breached, please contact us immediately. All complaints will be investigated in accordance with the Privacy Act.

If you are not satisfied with our response, you may escalate your complaint to the Office of the Australian Information Commissioner (OAIC) via: www.oaic.gov.au or call 1300 363 992.

This Privacy Policy complies with:

• Privacy Act 1988 (Cth)
• Australian Privacy Principles (APPs, Schedule 1)
• Office of the Australian Information Commissioner (OAIC) guidelines